The Zendesk plugin works in combination with the ChatBubble, iFrame, or Standalone WebPage integrations.
Description
With our Zendesk Plugin, you can use an AI Agent to create and resolve tickets on Zendesk automatically.
Features
Human Handoff
While using our ChatBubble, iFrame, or Standalone widget, a visitor can request to talk to a human operator.
This action will create a new ticket in Zendesk containing the visitor email and a recap of the conversation.
Mark as resolved
When a visitor marks the conversation as resolved, the Zendesk plugin will automatically solve the related ticket in Zendesk ✨